Resume

BRIAN P. CONROY
neobrian25@yahoo.com

SENIOR NETWORK/PBX ADMINISTRATOR
Network Installation, Programming & Troubleshooting / Telephony Systems / Voicemail Service
CERTIFICATIONS / SYSTEMS & SOFTWARE

·1 A+, N+ & CCNA Certifications
·2 Windows (All Versions)
·3 Avaya Certified Associate, Networking
·4 Microsoft Office
·5 Avaya Certified Specialist Implementation, Design
·6 MSExchange Mail Servers
·7 Linux / UNIX
·8 Adobe Photoshop & Acrobat
·9 Premiere
·10 Macromedia
·11 Dreamweaver
·12 Sun OS
·13 LAN/WAN
·14 Nortel & Novell Networks
·15 VOIP Installation & programming
·16 Firewall Security
·17 Cisco Routers, Cabling, Bridges, Hubs & Gateways
·18 Avaya 87XX Line of Products
·19 Avaya g3r, IVR, CMS & Intuity
·20 PBX Programming in G3r, CMS & Intuity including all other Avaya Environments
E-Marketing Training:
Skills developed in Internet & Mobile Marketing to include: Advertising
(Search Engine Marketing and Optimization, Banners, Tower Ads,Affiliate Programs); Analytics and Metrcis (ROI; CPM, Stickiness, Eyeballs,
Impressions, Opt-ins, Conversion Rate); Pesonalization; Permission
Marketing; Driving Traffic to a Site; Increasing Conversion Rate;
Weblogs and Blogvertising; RSS Feeds; Podcasts; and Mobile Marketing.Job
Information, Contacts, Former Students

Objective:
Networking and learning about new opportunities that allow me to grow my career.

Personal & Professional Strengths
6-plus years of experience. Self motivated. Proven ability to lead technical teams. Creative thinker, tenacious problem solver and decisive decision maker. Interact well with internal and external, multicultural personnel. Learn quickly. Explain complex terminology in language easily understood by non-technical people. Well organized, detail-focused and consistently meet extremely tight schedules. Open to unlimited travel, relocation and extended work hours.
PROFESSIONAL EXPERIENCE
GE Consumer Finance, Dayton, OH 2005 to Present
Entered the company as a Systems Analyst and telecom Manager. Manage multiple projects and oversee support for over 30 sites nationwide. Provide expert programming of Avaya call center solutions.

Avaya Communications, Dayton, OH 2000 to 2005
Promoted to Senior Technician in 2002 after serving as Customer Systems Engineer for 2 years. Manage key projects for primary customers and lead teams of approximately 20 technicians.

Lucent Technologies, Dayton, OH 1998 to 2000
Promoted to Customer Systems Engineer after serving as Distribution Technician for 1 year.
EDUCATION /

University of Dayton, Dayton OH
Bachelors of Communication, Leadership/Management
Expected Graduation: Winter 2008

Sinclair Community College, Dayton, OH
Associate of Science, Network Engineering (Cisco Academy)
GPA: 3.7/4.0
Expected Graduation: Summer 2009

PROFESSIONAL MEMBERSHIP

Dayton Area Network Professionals Phi Theta Kappa Honors Fraternity